Cancelling ISA2020 Participation

ISA is offering full refunds of the conference registration fees to all prospective Convention attendees. In order to receive the refund, please fill out the form below - regardless if you have emailed us previously or not, we want to ensure that no individuals slip through the cracks. This offer will be applied retroactively to February 1st. Additionally, previous withdrawal penalties are waived and all will be eligible to participate at ISA 2021 in Las Vegas. 

You do not need to submit an explanation for your refund; we will honor all requests. We do, however, invite you to leave a comment, if you wish. As always, ISA exists to serve its members. Thus, we are always interested in hearing from you, especially on the important and pressing issues of the day.

Any registered participant is eligible for the options outlined below. We encourage you to consider donating your refund to ISA, to help us to manage the costs of these unusual circumstances. Please note, transferred registrations will be ineligible for future refunds.

And, if you haven't done so already, we want to remind you to cancel your hotel reservation as soon as possible. Note that you will need to contact your hotel directly as ISA does not manage group reservations nor have access to the hotel reservations systems. Please visit the ISAnet travel and hotel page ( for individual hotel contact information.

We ask that you please submit your cancellation record before April 1, 2020. Submissions will still be accepted after April 1 but may experience delays while we manage those submitted earlier. Thank you for your patience!

Please note you must be logged into your ISAnet account to submit your cancellation record for this conference. Login here.